Office Location
Andrea Henley-Seymour, M.D. Seymour Spine & Rehabilitation

4399 N. Nob Hill Road
Sunrise, Florida 33351
(954) 315-7978

Education & Resources

Frequently Asked Questions


How do I make an appointment for as a new patient?
You can call the office Monday through Friday 8:30 am to 4pm to make an appointment. You will be asked for your insurance information to verify your coverage. If your insurance requires a referral from your primary care doctor, then it will be requested prior to your appointment date. If we do not get the referral authorization from your primary care doctor 24 hours prior to the appointment time, then we will contact you to reschedule for a later date.

What should I expect on the first visit?
The doctor will sit down with you and perform a complete review of your medical history followed by a physical examination. She will review notes from previous doctors and any radiology reports or images relevant to your visit. If you did not bring them, then you will be asked to sign medical release forms so that we can obtain this information. A plan for your care will be created specifically for the goals desired and will be discussed with you. You may be asked to provide a sample for drug monitoring. The information about your plan will be shared with you referring doctor and/or any other doctors involved with your medical care.

What should I bring to the first office visit?
You should bring your current insurance information and a valid ID. You can complete the assessment forms provided in the patient form section prior to your visit to expedite the registration process. In addition, please bring relevant medical records from previous treating doctors and radiology reports.

When will I return for office follow ups?
The frequency of follow up visits depends on the care plan designed for you. Your follow up visit will be scheduled prior to leaving the office.

What if I need to reschedule my initial visit or follow up visit?
We ask that you call our office at least 24 hours in advance to reschedule your visit. You will be charged a fee if you do not show for a consultation or office visit.

What if my doctor is referring me for a procedure?
Many doctors realize the value of specific procedures to manage a patient’s pain. If you are being referred for a procedure, you will be scheduled for a consultation visit with our doctor. At that time your medical history, doctor’s notes, and radiology reports will be reviewed and a physical examination will be completed. The she will discuss with you the nature of the procedure and answer any questions pertaining to the procedure, including preparation and recovery. If you consent to the procedure then it will be scheduled based on availability at the surgical center. If you have certain medical conditions or are taking certain medications we may require written clearance from your medical doctor prior to scheduling the procedure.

What should I expect on the day of the procedure?
You will proceed to the outpatient registration desk at the facility and present your insurance card and valid ID. If your insurance requires a fee (copay or deductible) for the visit, it will be due prior to the procedure. You will be escorted to the preparation room and the nursing staff will review your records, have you sign the necessary forms, and get you changed for the procedure. You will be contacted by the nurses at the facility at least 24 hours prior to the procedure to review your instructions.

During the procedure you may be given a medication for anxiety and pain, as well as a local anesthetic in the skin. Typically, you will not be completely asleep for the procedure. After the procedure, you will be taken to the recovery area and monitored until you meet the discharge requirements. Your follow up office procedure will be scheduled prior to your release (based on your insurance).

What if my doctor is referring me for management of my pain medications?
Some patients are prescribed opioid (narcotic) medications as a part of their pain management treatment plan. Your medications and dosages will be reviewed and you will be scheduled for an initial consultation to have a detailed medical history taken and physical exam performed.

Your treatment options including but not limited to decrease dosages or alternative medications will be discussed with you at length. If indicated other treatment options including physical therapy, pain procedures, and or alternative medicine therapy may be recommended. If you agree to the medication treatment plan outlined for you, then you will be asked to read and sign an Opioid Agreement, which outlines the terms and conditions of opioid medication management by our doctor. There is no guarantee that any opioid prescription will be written at the initial consultation, therefore it is recommended that you schedule your consultation before your medications are due to run out.